Shipping policy

Last Updated: October 15, 2026

At LNSTD, we aim to provide clear and reliable shipping information. This Shipping Policy explains delivery availability, order processing, shipping costs, estimated delivery times, tracking, and delivery-related issues for purchases made through lnstd.com.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

1. Shipping Availability

Delivery availability depends on the shipping address and carrier coverage. Available delivery options and any address restrictions are shown at checkout.

Certain addresses or locations may be subject to carrier restrictions or limited delivery availability.

If we are unable to deliver an order to the address provided, we will contact you to arrange an appropriate resolution. If the order cannot be shipped and payment has already been collected, we will refund the affected order to the original payment method.

2. Order Processing Time

Orders are normally processed within 1–3 business days after payment has been successfully authorized or confirmed.

For the processing and delivery estimates in this policy, business days mean Monday through Saturday, excluding applicable U.S. public holidays.

Orders placed on Sundays or applicable public holidays normally begin processing on the next available business day.

Processing time is separate from shipping transit time.

Processing may take longer during unusually high order volume, public holidays, severe weather, or other operational disruptions.

3. Shipping Costs

LNSTD provides free standard shipping on all orders, with no minimum purchase amount.

There is no standard shipping fee.

Return shipping charges are explained in our Return & Refund Policy.

4. Estimated Delivery Time

Our standard delivery estimates are:

Stage Estimated Timeframe
Order processing 1–3 business days
Shipping transit 5–10 business days
Total delivery time 6–13 business days

For these estimates, business days mean Monday through Saturday, excluding applicable U.S. public holidays.

Shipping transit time begins after the order has been processed and transferred to the carrier.

Delivery dates are estimates and are not guaranteed.

Actual delivery times may vary due to carrier operations, weather, public holidays, transportation disruptions, address issues, high shipping volume, or other circumstances outside our reasonable control.

5. Order Confirmation

After placing an order, you will normally receive an order confirmation at the email address provided during checkout.

If you notice an error in your shipping address or order details, please contact:

support@lnstd.com

as soon as possible.

We cannot guarantee that changes can be made after processing or fulfillment has started.

6. Shipping Confirmation and Tracking

Once your order has shipped, tracking information, where available, will normally be provided by email or through your order information.

Tracking information may take approximately 24–72 hours to update after the carrier receives the package.

For tracking assistance, contact:

support@lnstd.com

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Incorrect or incomplete information may cause delays or failed delivery.

If you notice an address error before shipment, please contact us as soon as possible.

8. Delayed Shipments

If your order is significantly delayed, contact:

support@lnstd.com

Please include your order number and tracking information, if available.

We will review the available shipment information and assist with the appropriate next steps.

9. Lost Packages

If your package appears to be lost in transit, contact support@lnstd.com.

If a package is confirmed lost in transit and the issue was not caused by incorrect customer-provided information, we will arrange an appropriate replacement or refund.

10. Packages Marked as Delivered

If tracking shows your package as delivered but you cannot locate it, please check the delivery area, household members, neighbors, building management, and carrier delivery information.

If you still cannot locate the package, contact support@lnstd.com.

11. Refused or Undeliverable Packages

Packages may be returned because of incorrect addresses, refusal of delivery, failure to collect the package, or other delivery issues.

Where permitted by law, customers may be responsible for reasonable reshipping or return-to-sender costs when the issue was caused by customer-provided information or refusal to accept delivery.

If the issue was caused by LNSTD or a carrier acting on our behalf, the customer will not be responsible for additional shipping costs.

12. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, incorrect, incomplete, or materially different from what you ordered, contact:

support@lnstd.com

Please include your order number, a description of the issue, and photos or video where appropriate.

If the issue is confirmed to be our responsibility and a return is required, LNSTD will provide the return shipping label at no cost to you.

13. Order Changes and Cancellations

If you need to change or cancel an order, contact support@lnstd.com as soon as possible.

We cannot guarantee cancellation after processing or fulfillment has started.

Once an order has shipped, it generally cannot be cancelled while in transit.

14. Shipping Restrictions

Certain addresses or destinations may be subject to carrier, legal, or operational restrictions.

If an order cannot be shipped after payment has been collected, the applicable refund will be issued to the original payment method.

15. Changes to This Policy

We may update this Shipping Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

16. Contact Us

Store Name:
LNSTD

Website:
lnstd.com

Email:
support@lnstd.com

Phone:
+1 314-384-1762

Contact Address:
525 N Devon St
Webb City, MO 64870
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT (Central Time)
Sunday: Closed

We normally respond within 1–2 business days.